![]() ![]() Wife inserts a 17** ticket into a machine that is on the bar, those bar top blue card games. Stopping by to get a second drink at the bar, waiting for drinks to be made. My wife and I frequent guests at Viejas and this trip was a surprise birthday present from our family member who is a platinum member, if this means anything to anyone. Unbelievable to be treated like this by “resort” management. I will share this story with anyone who would like to listen. When we left I planned to say something but the woman checking us out was so uninterested and was annoyed that I wanted to pay with a different credit card than I had originally used. The other tray never came but we found the tray on top of the trash can when we were leaving later on. When we asked where the others were the woman was semi aggressive and said they were on another tray. We ordered drinks at the pool, half of them came, half didn't. I called and asked for 2 towels because our room wasn't cleaned, 1 arrived. The waitress told us that wasn't possible because she already asked the kitchen to make it. At one of the restaurants one of the things we ordered didn't come. Spent a fortune on food and twice had to physically get up and find our waiter to pay our bill and get out. We liked the rooms at the willows, the adult only pool was beautiful, and the food tasted amazing, especially in the Steak house. ![]()
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